SHIPPING POLICIES – Chargers2go Store

SHIPPING POLICIES



CHARGERS2GO


PRIVACY POLICY:

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically
receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. Or, if they do pass along personal information for whatever reasons, they would state this instead. This policy should be tailored to how the merchant intends to use the information they are given. 

 

SECURITY POLICY

Your payment and personal information is always safe. Our Secure Sockets
Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal
information, including credit card number, name, and address, so that it cannot
be read over the internet.”

CANCELLATIONS

An order can be cancelled only in the following cases:

  1. Before Shipping: Before the shipping process has been initiated (when the tracking code has already a first movement) by the Chargers2go, within Delivery Time Supplier (DTS), which is the promised shipping time set by the Chargers2go, but the order has not been shipped. Chargers2goi will not receive any payment regarding the product or products cancelled prior to shipment.
  2. Delayed DTS: After the Delivery Time Supplier (DTS) is exceeded and shipment status has shown no activity for seven (7) business days for orders sent with the Postal service and two (2) business days for orders sent with an Express service.
  3. Delayed or Non-delivery: When the promised delivery time has expired and it has been passed fourteen (14) natural days (a Chargers2go’s Satisfaction Guarantee); customer has not received the product and/or no Proof of Delivery has been submitted by the Chargers2go, including deliver attempts.
  4. Wrong shipping method: In the scenario that an order was purchased as an Express shipment but was shipped with the Postal Service, and the customer refuses to receive the order shipped with the Postal Service and requests its cancellation, penalties will incur.

Orders can NOT be cancelled once they have been shipped by the Chargers2go and until it has been delivered to the final customer within the promised delivery time. Unless the wrong shipping method has been assigned as described in subsection Cancellations).

REFUND POLICY

We offer 30 days Guarantee on almost every product we offer. Please call customer service at +1 (305) 513 9490, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.”Another example: “All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.”

 

Note - It could be that all sales are final or No Refunds. If this is the merchant’s policy, it should be stated on the website and should also be noted on the footer of the merchant receipt or invoice

 

SHIPPING POLICY/DELIVERY POLICY

 Please be assured that your items will ship out within two(2) to five(5) days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following:

Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.
If you require express or 2 day shipping, please call us at + (305) 203-0550
for charges.

 

PLEASE NOTE:

Orders will be charged
Florida State 6.0 % sales tax.
Miami-Dade County 1% tax.